QUALITY POLICY ISO

The ISO 9001:2015 standard is the most widely recognized global standard for quality management, setting requirements for the development and implementation of an effective Quality Management System.

The certification of STORM PREDICTION CENTER EE covers the entire scope of our activities, namely:

• Weather Forecasting Services and Related Environmental Advisory Services

with Certificate Registration Number 041 24 0028, demonstrating our ability to consistently provide services that meet the requirements of our customers, as well as applicable legal and regulatory requirements.

The policy of STORM PREDICTION CENTER EE is the complete satisfaction of the requirements of service recipients by executing high-quality projects. Its objective is the continuous improvement of the efficiency and effectiveness of the Quality Management System. The company must treat all service recipients with the same logic, considering that everyone has high-quality requirements that need to be met.

Within the Quality Policy framework, the Management establishes specific quality objectives that are reviewed periodically and aimed at:

• Improving the speed of service delivery to service recipients

• Improving the quality of provided services

• Reducing complaints from service recipients and improving their satisfaction

• Verifying that the Company's processes operate effectively

• Achieving project goals by efficiently utilizing available resources

• Complying with the applicable institutional framework.

To implement the Quality Policy, the Company operates based on the following principles:

• Real and substantial implementation of a Quality Management System within the framework of the ELOT EN ISO 9001:2015 Standards

• Every employee is responsible for the quality of their work.

• All employees are fully informed about the System and ensure its implementation under the supervision and guidance of the Quality Management Representative.

• The Company provides all necessary resources (equipment, materials, training) to achieve quality goals.

• All actions that may affect quality are planned and implemented in accordance with established Procedures, developed based on the process approach of the Quality Management System.

• All control elements are analyzed and used as part of a continuous effort to improve the Quality Management System.

• The Quality Management Representative has the authority and organizational independence to ensure that the Company's Quality Management System operates and is maintained in accordance with ISO 9001:2015 Standards.

 

For the Company

The Board of Directors